Returns & Refunds

ALREADY ORDERED

Changing your delivery date

Please email us on info@furnixonline.co.uk  We'll need to know at least 3 working days' prior to make the change.

Returns

Please contact us on info@furnixonline.co.uk within 14 days of delivery date to let us know if you wish to return any items.  We will need to know your order reference and have your original receipt.

If the item has been used we will only be able to make a partial refund to cover the reduced value of the product.

We will provide you return instructions for which you will be liable for the delivery cost back to the warehouse.